Before the Holiday Rush - Reminders On Keeping Your Coverage Intact!
Whether you are a brand-new member or a long-time member of the NACA, using your benefit of ShipandInsure.com can save you countless dollars each year, but understanding how to keep your insurance coverage intact is vital in the process - especially during the holidays and the uptick in shipment counts across all carriers.
We enjoy a mutually respectful relationship with our valued members. That means we all work together to minimize the chance of you experiencing a loss and to ensure that our member base (consisting of wide ranges of people who ship high value/irreplaceable items) are properly and fully protected. Peace of mind is quite a valuable asset.
Knowing the simple requirements, details within your policy and understanding what is behind the pro-active stance we take with our members will keep you from having unfortunate results should you need to file a claim.
The basic requirements for coverage are:
- BOXing (if not a crated or strongbox shipment, double boxing is very highly recommended) - We do not cover envelopes of any kind. Envelopes are very high risk and easy to disappear or get caught in sorting equipment. Internal theft within the carriers is a serious, rising concern. The insurers will not approve ANY claims involving envelopes being used as shipping containers. Do not use them if you are insuring the shipment (saving a few dollars on the front end is not worth a claim being denied by the insurer).
- Signature Required - If you are shipping to a business address, we highly recommend using the general signature required option to avoid a specific employee not being present to sign causing a return to the carrier's location for a second attempt at delivery (many shipments get lost if that happens). If shipping to a residential address, we highly recommend you use either adult or direct signature required as it involves an ID. Not using the adult or direct options available allows anyone to sign (neighbors, 8-year-olds, joggers passing by, etc).
- Sufficient Packaging - If breakable, do not cut corners! Negligence (intended or not) can cause damage claims to be denied by the insurer! When in doubt, you can call or email us for assistance. We never want to see our members' claims denied!
Further information we provide, proactively, to keep our members' assets protected while keeping them from making mistakes that could place their coverage at risk:
With commitment and appreciation,
The Entire Team at ShipandInsure.com